Contact

If you have any questions regarding your order, please consult our customer care center. If you still need help after consulting our help center, you can contact our customer care team by submitting a request ticket here.

When sending us a support request, please include your full name, order number, and any other relevant information to your question. This helps our customer care team answer your request as quickly as possible. 

Mainfactor Receiving Department 

4612 Burleson Road

Suite H

Austin Texas 78744

customerservice@mainfactor.com

(415)-322-0697

Customer Care Hours: Mon - Fri 9:00 am - 6:00 pm EST

Response times are 1-2 business days.